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How do I return an item?

You may return new, unopened products within 14 days of purchase. You will be refunded the purchase price of the item, but you will be responsible for the shipping cost both ways. Please contact sales@aguilaramp.com to obtain an Return Authorization number to mark on your package so we can process it properly when it arrives. Items returned without an RA # will not be accepted.


Your refund will be processed within two business days of receipt of the goods. How soon the refund will appear in your account depends on your method of payment and your financial institution's policy.